Project Overview
I served as a consultant for a client specializing in telecommunications equipment management. Their business model involved renting mobile phones and other telecom equipment to customers, tracking usage, and handling billing processes on their behalf.
Key Responsibilities
- Enhanced reporting systems that tracked equipment usage and billing across multiple customer accounts
- Developed cost analysis tools that identified potential savings opportunities for customers
- Implemented secure authorization protocols ensuring customers could only access their own data
- Participated in daily scrum rituals and coordinated with the client’s development team
- Communicated directly with stakeholders to understand business requirements
Technical Implementation
The solution was built primarily on Microsoft technologies:
- ASP.NET WebForms for the core application structure
- SQL Server for database management and reporting
- Angular for modernizing user interfaces and interactive reports
- Vue.js components for specific dashboard elements later in the project
Business Impact
The system significantly improved the client’s financial operations:
- Automated billing reconciliation reduced processing time by wide margings
- Custom reports helped customers identify unnecessary expenses and optimize their telecom investments
- Role-based authorization ensured secure handling of sensitive customer financial data
- Streamlined approval workflows reduced billing disputes and improved customer satisfaction
Challenges Overcome
Working within the client’s existing architecture required careful planning to introduce modern technologies while maintaining compatibility with legacy systems. This involved close collaboration with their development team and creating a phased implementation strategy.